Shipping Policy

Shipping

 

  1. We offer free shipping anywhere in the UAE after an actual minimum spend of AED300 before taxes and after discounts (2-3 Business Days, this is after processing).
  2. For all orders less than AED300, shipping charges will be AED40.
  3. If you are excited and would like to receive your products sooner, there are other shipping options available for an additional cost.
  4. Bulk orders will require shipping fees to be charged to purchaser
  5. We do not ship outside of UAE, but you can ship to local mail forwarding services that offer international shipment services to your country.

Cancellation

 

  1. We understand you may need to cancel your order, and we can help process a refund, however all transactions come with a processing fee outside of our control and this fee will be deducted for your refund.
  2. Fees are controlled by the processing company not CTactical AE.
  3. Please allow up to 10 business days for your funds to appear back into your account.

 

Processing Times

 

  1. Paid shipping received by 12:00pm, will be shipped on the same business day in most cases.
  2. Remaining paid shipping received will be shipped on the next business day in most cases.
  3. Our free shipping is a great value, for those not in a rush while our team prepares your order in a few days.
  4. Processing time is subject to change during new releases, holidays and/or high-volume days, if you need it faster additional shipping speeds are optional.

Shipping speed does not include processing time, they are two different operations and measured differently.